NYC Chief Digital Officer: upgrading a subway system is a lot harder than restarting a router
The Verge interviews Rachel Haot, NYC’s Chief Digital Officer.
One more thing to love about my city of choice: We actually have someone who is in charge of the technology side of things in more than just the IT sense. The Verge‘s interview Rachel Haot is essential reading for techies, urbanists, and both. She brings an interesting perspective to the infrastructure side of things. They also talk about how she actually gets stuff done without getting bogged in implementation details. I like that.
And the sooner we get Wi-Fi on the subway, the better. No voice service, though, please. People on the trains are loud enough already.