There’s a grave cost to assuming online interactivity is always awful. The burden is felt most acutely in denying opportunity to those for whom connecting to a community online may be the only way to get a foot in the door. Those underrepresented, unheard voices are the most valuable ones we lose when we throw the baby out with the bathwater and assume online comments are necessarily bad.
— Anil Dash – Against “Don’t Read the Comments”
If you’re not reading Anil’s “Humane Tech” series, you’re missing out on some of the smartest writing about the Internet.